A How-To Guide On Getting Inside Of A Customer’s Brain

Internet marketing Podcast with Nancy Harhut

In this episode of the Duct Tape Marketing Podcast, I job interview Nancy Harhut. Nancy is the co-founder and Main Inventive Officer at HBT Internet marketing. A frequent convention speaker and creator of Using Behavioral Science in Internet marketing: Travel Customer Motion and Loyalty by Prompting Instinctive Responses.

Key Takeaway:

Behavioral experts have studied how people make selections and what they identified is really frequently people today aren’t creating these effectively-believed-out, perfectly-thought of decisions. What folks are carrying out as a substitute is we’re relying on choice-earning shortcuts, which are these automated, instinctive, reflexive behaviors that human beings have developed around the millennia as a way to conserve psychological electricity. In this episode, Nancy Harhut joins me to speak about how we as marketers can improve the likelihood that people will have interaction with and react to our promoting messages.

Questions I check with Nancy Harhut:

• [1:29] How do you define instinctive responses?
• [4:00] Do you ever worry that persons may possibly discover behavioral science and build instinctive responses that are not essentially for excellent?
• [5:45] Exactly where do you see marketers acquiring this strategy of utilizing behavioral science in the marketing realm?
• [6:46] How do we develop emotion so that they get the prospect to back again it up with logic?
• [10:47] A good deal of moments we will do things to stay clear of ache or instant reduction in advance of we will do issues that are good for us. I have listened to entrepreneurs speak about persons will purchase painkillers as an alternative of vitamins. How does that 1 participate in into a marketer’s capability to get an instinctive reaction?
• [11:48] Are there positive techniques to use scarcity and urgency?
• [13:45] How does reciprocation come into enjoy with humans?
• [17:23] How do you convey some urgency and shortage to corporations that have a really long product sales cycle?
• [19:33] Do you obtain that any of these methods or these strategies are far more helpful visually versus words and phrases or stories?
• [21:18] When a shopper comes to you and they’re battling with a obstacle, do you have kind of a checklist you use, or is each and every circumstance special?
• [22:23] A person of the issues you’ve completed in the reserve is that you variety of break down at the conclusion of the chapter with action measures. Do you also have some checklists and issues that individuals can download as nicely?
• [23:22] In which can men and women learn much more about your function, link with you, and get a duplicate of your e-book?

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This episode of the Duct Tape Promoting Podcast is brought to you by the HubSpot Podcast Community.

HubSpot Podcast Network is the audio destination for business enterprise experts who find the ideal instruction and inspiration on how to increase a business.